England & Wales

0800 018 5026

Free phone. Mobile call costs vary.

Monday - Tuesday: 9am - 5pm

Wednesday: 9am - 8pm

Thursday - Friday: 9am - 5pm

Scotland

0808 801 0323

Calls are free from landlines and the following mobile networks:

  • Vodafone,
  • 3,
  • Orange,
  • Virgin,
  • T Mobile.

Monday - Friday: 9.30am - 4.30pm

The Lone Parent Helpline is the UK's free, independent helpline for lone parents and anyone affected by the issues surrounding one parent families.

The helpline is operated by two leading lone parent organisations: One Parent Families Scotland and One Parent Families|Gingerbread.

We are here to help with free, confidential information and publications on the key issues you face as a lone parent or family member.

Confidentiality will only be broken if a child is deemed to be at risk of abuse or an adult is perceived to be in a life-threatening situation (e.g. suicide).

More information about what the service has to offer...

Want more information online?

We are a partnership of two charities dedicated to helping and supporting one parent families. Each of our websites includes quality information, tips and resources.

For more detailed help, visit our websites: